Order and Payment

Order Confirmation

When you place an order through hexcal.com, you will receive your confirmation number and order summary in 24 hours. It takes 1-3 days to dispatch the package after your order is being processed. You can track your order in the email containing shipment information that follows the confirmation email.

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Accepted Payment Methods

Hexcal accepts:

Please contact us at support@hexcal.com for help with payment issues. Please note that Hexcal does not collect your credit/debit card number or personal information when you make a payment. For questions regarding your transactions on our site, please consult your card-issuing bank for information.

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Coupon Code Application

You can apply coupons and bonus points to your order at checkout. Once you’ve entered your coupon code, please click "apply" and the discount will automatically adjust your order total. Please note that if you do not click "apply" before checkout, your order total will not reflect coupon or discount.

NOTES:

Please make sure that you enter the coupon code exactly as you received it, with no space before, within, or after it. To avoid errors, we recommend you to copy/paste the promotional code you received.

Coupons cannot be combined. You can only use one coupon code per order.

Coupons are subject to offer terms. This does exclude some items on our website which are not eligible for coupon discounts.

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